Frequently Asked Questions (FAQs)

1. How long does shipping take?

We process orders within 1–3 business days. Delivery typically takes 5–10 business days, depending on your location.

2. Do you offer free shipping?

Yes! We offer free standard shipping on all orders — no minimum required.

3. Can I return or exchange my order?

Yes, we accept returns within 7 days of delivery. Items must be in original condition. Please contact us at thankuwallsart@gmail.com for assistance.

4. How do I track my order?

You can track your order using the Track Your Order page. Simply enter your order number and email address to see the latest status.

5. Are your wall art products ready to hang?

Most of our wall art and mirrors come with pre-installed hooks or hanging hardware.

6. Do you offer custom or personalized designs?

Currently, we do not offer custom designs. However, we are working on adding this feature in the future.

7. What if my item arrives damaged?

If your item is damaged during transit, please contact us within 48 hours of delivery with photos. We'll send a replacement or refund.

8. Where are your products made?

Our wall decor is carefully selected from trusted suppliers and artisans. Some items are locally crafted, while others are sourced internationally for variety and uniqueness.